Will a 10% (E10) blend of ethanol hurt my gas-powered STIHL product?

All STIHL gasoline-powered engines can be used with up to a 10% (E10) blend of ethanol in the gasoline/engine oil mix. We also recommend that if a unit will be left unused for more than 30 days that it be stored "dry." This means emptying the fuel tank and then restarting and letting the unit run until all the fuel is consumed and the engine stops. For maximum performance and engine life expectancy, we also recommend using STIHL Ultra HP 2-cycle engine oil.

Note: STIHL recommends use of fuel with no more than 10% ethanol content. Using fuel with greater than 10% ethanol content may cause damage to your equipment and may void your STIHL warranty. Learn More…

My STIHL blower will start and run at idle but will not run at full throttle. What's wrong?

There are several things you can check. First, make sure that you are using fresh fuel mix (never store or use fuel mix older than 60 days in can or fuel tank). Second, clean spark arrester screen in the muffler. Third, replace fuel filter in fuel tank. Fourth, clean or replace air filter. If none of these work please take the machine to your local authorized STIHL servicing Dealer for evaluation.

Learn more about fuel concerns
Read more about storing your outdoor power equipment

I just purchased a STIHL blower that should have the Easy2Start™ feature, but it doesn't say it does. How do I know that it does?

The model number on the fan housing or starter will only have a C after the model number. The C indicates a comfort feature. On blowers, that comfort feature is Easy2Start™. You can also confirm it by looking for the bar code label on the blower housing. This label will provide the model number, serial number, and model name. The name will have a letter E following the C, for example BG 86 C-E.

Does STIHL make a gutter kit for the backpack blowers?

STIHL does not offer a gutter kit for our backpack blowers, only for our handheld blowers.

Does STIHL make a vacuum kit for the backpack blowers?

STIHL does not offer a vacuum kit for our backpack blowers.

Where do I find my serial number?

On handheld blowers and shredder vacs, it is located on the bar code label on the fan casing. On backpack blowers, it is on the bar code label and stamped in the top of the cylinder or main crank case. All current serial numbers will be nine digits long and begin with the number 2, 3, 5 or 9.

Can I adjust my own carburetor?

The carburetor comes from the factory with a standard setting. This setting provides an optimum fuel-air mixture under most operating conditions. With most carburetors it is only possible to adjust the engine idle speed within fine limits. Quite often adjusting the carburetor will not solve acceleration issues. To find the correct setting for your machine, please refer to your instruction manual. If you do not have a copy of your instruction manual please go to our product instruction manuals page to download a PDF version.

My STIHL blower was stolen. Do you track them?

STIHL Inc. maintains a Stolen Unit Database. If your STIHL product was stolen, please report it stolen to your local law enforcement agency. Then contact us with your name, address, model number and serial number. If the unit was registered at the time of purchase, we can have it added to the Stolen Unit Database.

Can I send my STIHL blower back to STIHL for repair?

STIHL Inc. does not accept product for repair or refurbishment. Please see your local authorized STIHL servicing Dealer.

How often should I have my STIHL blower tuned up?

Please refer to the Maintenance Schedule which can be found in the instruction manual.

How can I tell when my STIHL blower was made?

STIHL does not incorporate production dates into our serial numbers.

What is the minimum compression for my STIHL blower?

Generally the minimum is 110 lbs. of compression. However, this will vary by model. Compression readings alone are not enough to determine the condition of the engine. Compression gauges are not always accurate and different engines will provide different results.

What is the correct spark plug gap for my STIHL trimmer, chain saw, or blower?

Please see the Specifications Chart in the Instruction Manual that came with your product.

What is the recommended procedure for preparing my STIHL blower for long term storage (over 30 days)?

Only if you plan to "mothball" your blower for a longer period - say during the winter months - should you pay a little more attention to the topic of "care." This will ensure that your equipment, when required, will be ready for action. To get the equipment ready for winter, clean it first. The air filter, the cylinder fins, the spark plug and the dismantled cutting tool should be checked and cleaned (also see Instruction Manual). Metal parts should be lightly coated with with oil to protect them from rust and corrosion. The spark arresting screen in the muffler should be cleaned or replaced with a new one. The fuel tank should be emptied. Run the engine until the fuel system is dry. (Warning! Do not operate the throttle, run the equipment only at idle speed until the engine stops!) STIHL recommends the use of STIHL MotoMix^® fuel which is pre-mixed with STIHL HP Ultra synthetic oil. STIHL MotoMix^® contains no ethanol and has a storage life of up to two years. STIHL MotoMix^® can be left in the machine during seasonal storage. For winter storage, a dry and, if possible, dust-free and frost-free place would be ideal. You can save space if you hang the equipment. And remember: standard pump gasoline deteriorates. To avoid problems, only purchase enough fuel that can be used within sixty days unless it is STIHL MotoMix^®.

Learn more about fuel concerns
Read more about storing your outdoor power equipment

How do I know if my STIHL blower is recalled?

Please go to the STIHL Recall Webpage to see if your unit is listed. If it is part of the recall, please take it to any authorized STIHL Dealer.